Corrective Actions
Find it, fix it, prove it — automatically.
When audits or inspections reveal issues, Plexo automatically creates corrective action plans with owners, deadlines, and follow-up verification.
Open CAPAs
14
Overdue
3
Avg Resolution
2.4days
Resolved This Month
31
Blocked fire exit
CriticalAudit #47 · Store #8
Missing price labels — aisle 4
MajorAudit #51 · Store #3
Expired products on shelf
MajorAudit #49 · Store #12
Broken refrigeration unit
CriticalAudit #44 · Store #2
Staff handwashing non-compliance
MinorAudit #50 · Store #6
Wet floor — no signage
MinorAudit #43 · Store #1
Incorrect product placement
MajorAudit #46 · Store #5
Key capabilities
Opens from four different sources
Corrective actions open on their own from failed audit findings, checklists scoring under 70%, high-priority issues, and out-of-range log readings — with full context attached, so nothing is re-entered by hand.
Severity classification
Classify findings as Low, Medium, High, or Critical so the right items surface first. Filters, sorting, and dashboards all reflect severity so your team always knows what demands immediate action.
Root cause analysis
Document the underlying root cause and the preventive measures taken for every CAPA. Identify recurring patterns across stores before they become systemic problems.
Verification workflow
Require photo evidence and manager sign-off before a CAPA can be closed. Every resolution is timestamped and auditable, giving you an unbreakable chain of accountability.
Works on mobile
Everything your field team needs, in their pocket.
Your team doesn't sit at a desk — they're on the floor, in the aisles, and behind the counter. Plexo's native mobile app gives them full access to this module offline and on the go.
Corrective Actions
Blocked fire exit — Store #8
CriticalEmergency exit in the stock room is blocked by two pallets of inventory. Immediate removal required per fire code compliance.
Assigned to Juan Rodriguez
Due date Aug 11, 2026
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