Internal Chat

Stop running your stores from WhatsApp.

Direct and group messaging inside Plexo, where the conversation sits beside the work it's about — and stays with the company when someone leaves.

app.plexoapp.com
Internal chat
+ New thread
ST

ST01 Downtown — Managers

Delivery is 40 min out

2
AN

Ana P.

Photos uploaded ✓

RE

Regional supervisors

Audit schedule for next week

5
CA

Carlos M.

Freezer B back in range

ST

ST03 Airport — Floor

Planogram done

ST01 Downtown — Managers· 6 people

Ana P.

Truck just arrived, two pallets short on frozen.

09:12

Log it as a discrepancy with photos before you sign.

09:14· Read by 5

Ana P.

Done — receiving #4471, supplier notified.

09:21

Write a message…

Key capabilities

Direct and group threads

One-to-one messages, or groups the creator manages — rename them, add and remove people as teams change through the season.

Read receipts

See who has actually opened a message, so you know whether the store got it before you pick up the phone to follow up.

Sends without signal

Messages written offline queue on the device and send when it reconnects — and won't duplicate if the app retries on a flaky connection.

Notifications that go somewhere

Push notifications open the exact thread they came from, whatever state the app was in when they arrived.

Works on mobile

Everything your field team needs, in their pocket.

Your team doesn't sit at a desk — they're on the floor, in the aisles, and behind the counter. Plexo's native mobile app gives them full access to this module offline and on the go.

ST

ST01 Managers

6 people

Truck just arrived, two pallets short on frozen.
Log it as a discrepancy with photos before you sign.
Done — receiving #4471, supplier notified.
1 message queued · sends when back online
Message…

Ready to see this in your stores?

Book a personalized demo and we'll show you exactly how this works for your operation.